Katie S
I’m extremely disappointed with my experience trying to establish care with Village OB. Their website advertises that new patients can get in for a meet-and-greet within a week, but it has now been almost three weeks for me, and my appointment has been canceled twice…including today’s appointment only a couple of hours beforehand. What makes this even more frustrating is that after mentioning a concern on my first cancellation call I was told I needed to see a gynecologist before they would proceed with my next appointment/take me as a patient. I rushed to arrange those appointments specifically so I could stay on track to finally be seen by their office the following week, only to have that appointment canceled as well. I understand that OB practices deal with unpredictable deliveries, but canceling a second appointment with almost no notice and offering no reliable alternative is incredibly stressful for pregnant patients trying to secure prenatal care and build trust with a provider. The repeated cancellations, poor communication, and misleading expectations on the website have made this process far more stressful than it needed to be. But also grateful to know I’m making the right decision going with finding care elsewhere.