1. Informational directory only
CareIndex is an online healthcare directory and discovery tool. We help people browse publicly available and user-submitted information about doctors, clinics, specialties, procedures, locations, and related signals. We do not practice medicine, nursing, pharmacy, or any licensed healthcare profession.
CareIndex does not examine patients, prescribe treatment, interpret test results, or make clinical decisions.
Using this website does not create a doctor–patient, clinician–patient, or any other healthcare provider relationship between you and CareIndex or between you and any listed provider.
2. Not medical advice
Nothing on this website is medical advice, a diagnosis, a treatment plan, or a recommendation to use or avoid any provider, medication, test, or procedure. Always seek advice from a licensed clinician who knows your situation.
General educational content, blog posts, FAQs, or community reviews on the site are not tailored to you and must not replace professional judgment.
Always consult a licensed healthcare professional for questions about symptoms, medications, pregnancy, mental health crises, pediatric care, or chronic conditions.
3. Emergencies
If you think you may have a medical emergency, call 911 (or your local emergency number) immediately. Do not use this website for urgent or emergency care.
Do not delay emergency care because of something you read on CareIndex.
4. Accuracy and completeness of listings
We compile and display information from multiple sources. Errors, omissions, duplicate listings, outdated addresses, wrong specialties, or incorrect affiliations may occur.
A provider’s presence in the directory does not mean CareIndex has audited credentials, malpractice history, disciplinary actions, or hospital privileges.
Directory information can change without notice. Before visiting any provider, confirm insurance participation, fees, hours, credentials, languages, availability, and services directly with that provider or their office.
5. Scores, rankings, and reviews
Ratings, reviews, scores, rankings, wait-time estimates, and similar signals are informational only. They are not clinical quality measures, accreditations, endorsements, or guarantees of outcomes, safety, or suitability for your care.
User reviews reflect individual opinions and experiences. They may be unverified, incomplete, or influenced by factors unrelated to clinical skill.
Algorithmic or composite scores may weight public data, user feedback, and heuristics. They are not substitutes for licensure board records, government quality programs, or peer review.
Higher scores or favorable reviews do not guarantee a good outcome for your specific case.
6. Insurance, fees, and coverage
Insurance labels shown in the directory are informational and may be incomplete or outdated. They are not a guarantee of coverage, network status, or payment. Only your insurer and the provider can confirm benefits.
Self-pay, sliding scale, and promotional pricing shown on profiles may change. Confirm costs before receiving care.
7. Wait times, hours, and availability
Wait-time estimates, “accepting patients” badges, and hours of operation are informational signals only. They may be based on historical data, self-reported information, or approximations.
Same-day availability is never guaranteed. Call the office or use that provider’s official scheduling channels when you need an appointment.
8. Telehealth and out-of-state care
If a profile mentions video visits or telehealth, licensing and coverage rules may limit where care can legally be provided.
You are responsible for confirming that a provider may treat you in your location and that your insurer covers telehealth for the service you need.
9. Maps and location features
Maps, directions, and distance calculations are provided for convenience. Travel times, transit options, and addresses may be inaccurate.
Location features do not identify the nearest appropriate emergency department or specialty center for your condition.
10. External websites and communications
Links to provider websites, phone numbers, and third-party tools leave CareIndex. We are not responsible for content, security, or practices on external sites.
If you call, email, or visit a listed provider, your relationship and privacy protections are governed by that provider—not by this directory.
11. Regulatory status
CareIndex is not a state or federal healthcare agency, accreditor, insurer, or FDA-regulated device or drug manufacturer.
Display of a provider or clinic does not mean CareIndex recommends them over others, and removal does not necessarily indicate wrongdoing.
12. Limitation of liability
To the fullest extent permitted by law, CareIndex is not liable for decisions you make based on directory information, for care you receive from listed providers, or for harm arising from reliance on scores, reviews, maps, or insurance labels.
Your use of the Service is at your own risk.
13. Updates
We may update this Disclaimer at any time. The “Last updated” date reflects the latest revision posted on this page.
14. Questions
If you believe a listing contains a factual error, contact contact@careindex.com with details. We may investigate but cannot guarantee every correction on every timeline.
Questions about these policies may be sent to contact@careindex.com.
CareIndex — informational healthcare directory for New York City and surrounding areas.