Joe
Delivery team was great. The postpartum team, however, was a completely different experience. I’ve had children at another hospital before, so I do have something to compare this to. The entire system felt designed to make rest impossible — or maybe there’s just a serious lack of common sense. At 10 PM, a cleaning staff member came through the hallway banging, shouting, and slamming things around before entering our room to collect trash while we were asleep. The nurses and other staff weren’t much better. Different people kept coming into our room at all hours of the night, repeatedly waking both me and my wife during our two-night stay. At one point around 4 AM, a young staff member tried to wake my wife up after she had finally fallen asleep. My wife told her she was exhausted and needed rest, and the response was: “That’s why I’m here — to wake you up,” said cheerfully. As if that wasn’t enough, a hospital photographer knocked on our door asking if we had 20 minutes for photos. No, we didn’t. We wanted sleep. And every time someone came in uninvited, the baby woke up crying. There’s no nursery, so the baby stays in the room with the parents the entire time. If that’s the setup, why make the environment so noisy and disruptive? The most frustrating part was the formula policy. Every time we needed a bottle, we had to buzz for a nurse because they only allow one bottle at a time and require scanning our wristband. So every two hours, I had to call someone into the room just to feed my newborn — waking everyone up again in the process. The whole experience was exhausting and honestly beyond ridiculous. Over a three-day stay, I probably got two hours of sleep total. My wife maybe got six.