Joan H. Tisch Center For Women's Health

First yearly mammogram sonogram went fine, besides being booked months out. And the waitlist offers disappear in seconds so that’s not helpful. Second annual, arrived on time, checked in on my phone and signed paperwork the night before. They were running almost an hour behind. Totally fine, waited, finished and left. Images on one half were inconclusive so I need a follow up. And while this clinic ordered the F/U they didn’t do the prior authorization so I got a bill notice until my PCP office put the PA thru. Making another appointment a month out for F/U is not ideal. Same issue with waitlist offers disappearing immediately (under 30 seconds). Arrive late for one appointment and on time for second appointment. I’m told that since it’s 3:30 they can’t do my appointment because the doctors leave at 4pm. I’ve never seen an actual MD doctor at this location, but only radiation techs and sonogram techs. But apparently the machines stop working after 4 too. Beep boop. When you wait at least 45 minutes for them to catch up or whatever, you’d think they’d give you the same courtesy.

Dr Lauren Kus is absolutely phenomenal. She performed a procedure for me and walked me through the whole process. She gave me details on a variety of options up front, walking me through positives and negatives of each option and was super patient with my questions. She made me feel so calm and relaxed during an event that would typically stress me out, I felt like I was talking to an old friend. Thank you Dr Kus! You and your team are absolutely amazing. Highly, highly recommend for anyone living in New York!