Romain Morrison
Unfortunately I have to provide my experience at Dr. Udo’s office. I’ve been going here for a few years now and I am highly disappointed. I don’t know if it’s a staffing issue or the doctor himself but I called over a month ago to have the doctor send over a needed prescription for my mammogram. I called a month early because they have a history or not following through when they say they would. Fast forward, 2 days before my scheduled mammogram I call again to see if it was sent and not to my surprise it has not been sent. I explain that this is an emergency, my appointment is 2 days away and I will not be seen if it’s not in. The young lady assured me that she will get the information to him. Now it’s the day of my appointment, I am at the facility and not to my surprise he hasn’t sent it yet. I drove over an hour for my appointment and this is the second time that I will not be seen because of their negligence. In the past I’ve had to go to different facilities due to a lack of clarity from the doctor as well a lack of information or knowledge on certain issues. I am highly disappointed because I’ve tried to bear with them but this is absolutely ridiculous, negligent and unprofessional. Now I have to change my provider