City Medical Of Upper East Side, Pllc

This is the second time I've come here. The first being a year ago I had an ear infection, now for a UTI. The reception/nurses were very nice and accommodating. The doctor, however.....my god please replace him. A year ago he straight up told me I didn't have an ear infection, but prescribed me meds for it anyways....? I went to my primary, low and behold: I had an ear infection. Fast forward to today, I woke up with basic UTI symptoms so I decided to go to the closest urgent care. I was waiting so long in the exam room that I fell asleep. The doctor finally comes in after an hour and a half. Its the same guy as last time. I told him my symptoms, especially flank pain. He told me "we don't do CT scans here. You don't have a UTI, you probably have kidney stones." I replied by saying oh well last time I had a UTI it was the same symptoms. Then he said "okay Dr. Alex." It was so out of left field that I just stared at him. He asked me what pharmacy I use and I said capsule. He asked me why......I just responded "what you mean why? Very odd person. Reception and nurses are great, however this guy completely ruins the business. Go to modernmd or the citymd down by eastern parkway. Seriously. DO NOT GO HERE.

The place was clean, however, the full service was not available. No x-ray machine or technician present making my visit a waste of time, leaving me to have to go to the ER and sit for hours. I was also informed that someone would call me the next day with information regarding a stat orthopedic appointment and that didn’t happen either. I left the center feeling the same pain or even worse than I felt when I got there. Never again.