City Medical Of Upper East Side, Pllc

My wife and I have been to Bay Ridge CityMD twice each, and it’s been a 50/50 experience. On one hand, it’s a well-organized facility with quick appointments and professional staff. However, our recent experience with one specific doctor was incredibly jarring. I saw Kenneth Testa, DO, and the interaction was unprofessional from the start. He didn't introduce himself, and after a brief exam, he dismissively diagnosed me with a common cold. When I respectfully mentioned that identical symptoms two months ago were treated with a specific medication that worked well, he became combative. He told me, "If you don't like what I prescribe, you should find another urgent care," and stated he wouldn't "have a discussion" while other patients were waiting. I ended the conversation to de-escalate. As I left, I saw him having lunch behind the counter and, giving him the benefit of the doubt that he was just "hangry," I apologized and thanked him for his work. He then informed me he had already changed the prescription to what I asked for anyway. I left the building literally shaking from the interaction. My wife had a similarly poor experience previously with a doctor we suspect was the same person. Practical advice: Call ahead before you schedule an appointment to check which provider is on duty. The facility is great, but the bedside manner of this specific provider was unacceptable.

I went to CityMD because I had an unresolved cough that kept me awake all night. Unfortunately, conventional cough medicine does not help me, and once in a blue moon, I need a cough medication that contains Codeine. I explained my concern to Dr Dharmasena Sanath and urged him to look up my information, as I had received the medication last year from another provider at the same clinic. I left the place with no answer as to what was causing my illness, no Covid, flu, or RSV test was completed. Also, he refused my request and sent me away with Bromphen to take every 6 hours. There was exactly nothing done, no physical assessment, no lung sounds. Aside from my vital signs, nothing has been done. I can take my own vital signs and I can get an over the counter medication, I don't need someone with a medical degree to assist me with that. I would never go back to this place! It was a total waste of $25 in copay and an hour of my time.