Libia Rebeca Jimenez, DDS

From front end to back end, I had an amazing experience. Everyone and I mean everyone was sweet, attentive, and had great bed side manner. Looking forward to going back for my filing!

The lack of professionalism! I had an appointment for 12:30pm, I arrived 30 minutes early to fill out paper work. Oh by the way, as soon as you walk in the space is so small an there is only enough space to sit about 10 people the other 10 are standing. We all look like sardines in a can. After waiting 2 hours the receptionist tells me that my insurance isn’t going through. Prior to the appointment I had called my insurance and assigned the dentist. I ask the receptionist to verified and she refused. (The receptionist doesn’t speak English and has a nasty attitude. When I first wanted to make an appointment she told me to call her back with my insurance verified and I did and gave her the information and she hung up on me.) I had to call again the insurance company the day of the appointment and verify if not they would have dismissed me. Then when I went to see the dentist after 4 hour wait. I explained to her one of my upper back molar was causing me pain. She said it would be be best to remove. She refer me to surgen to remove. If I had not read the referral I would have gotten my lower back molar removed instead. A perfectly good tooth. It’s really disappointing. Honestly all they know how to do is charge your insurance. They need help with everything else. . . If only I could give them less than a star

This ladies attitude is the worse, she doesn’t want what’s best for the kids either she wants to do whatever makes her the most money. She schedules like 5 people at the same time. Waiting time is ridiculous and she has no professionalism, no organization, nothing. But her Attitude is the worse of it all I don’t even think she likes kids. I was her patient when I was a child. I brought my daughter because i was desperate and couldn’t find another dentist, and also wanted to give her the benefit of the doubt But I will never be back.

This is a horrible place. The front desk person does not speak English. Only Spanish Also non professional. Place is very small and shady. If you go there make sure you have 4 hr to spare. They make you wait for hours. Don’t waste your time and money.

They call me telling me that I had an appointment the next day ...the next day when I went at the exact time of my appointment they had me waiting 45 minutes to just assist me in the front desk and tell me that my insurance is not in the system. What a waste of time and disappointed with this place.