Samantha Mastrandrea
The young receptionist I spoke to was extremely rude and unpleasant when I called trying to make an appointment. I was going through a very scary time, and without an ounce of sympathy just told me they have nothing until next year (100% trying to get off the phone as soon as possible). I called back just accepting that I’ll have to wait a few months to be seen and thankfully got helped by another woman who was way more helpful. She got me into the system, which was very time consuming (not her fault at all), but I know this was why the first young woman I spoke to wanted me off the phone. This clinic really needs to be mindful about who they hire to work reception knowing how so many women are coming in during scary and sensitive experiences. If my doctor didn’t just move to this practice, I would never deal with this place.

