Ny Pt Health Rehab Pllc

I cannot rave about NYPT more than I already do. This place has been a saving grace for exercise, PT and community for over three years. Guy is amazing! He got me ready for my wedding (buff bride!) and has worked with me through pregnancy - soon to be postpartum. He listens. He's flexible with scheduling. He's funny and challenges me. The new RED LIGHT ROOM is a massive bonus. Literally every time they add something new, it's a huge bonus: stretching class, group dating fitness class, ballet, massage, red light. Not to mention Art gallery nights. Everything in one place. And once you're there, you'll see how it's like a big family.

I called to make an appointment for my husband with Patricia - the Manager and a week later she calls me to cancel. I asked her why she is cancelling and she said "because it is better for her office." I asked what do you mean, Patricia said, "I gave your appointment to another patient because he was a paying client," and my husband's appointment was a free consultation so she preferred the paying client and said I had to reschedule for the following week. I said, why do we have to wait another week if we already have an appointment and had to take time off from work?? She was just nasty and didn't care of my time and when I asked for her Supervisor or to speak to the owner of the practice, she said I won't give you his number and hung up on me. I found out the owner's phone number and email and emailed and called him, but he never answered me either by email or phone. This whole thing was so unprofessional and she was very disrespectful and it is unbelievable a person like that is a Manager. I don't recommend scheduling an appointment with them.