New York Society For The Relief Of Ruptured & Crippled Maintaining

Outsourced customer service to AI and ESL representatives. It’s almost impossible to rectify a problem because the robots and the customer service people don’t have the language skills to work effectively. I have been a member since 2021. I’m done with American Express. I cancelled my card and shredded it. I appreciate speaking with real customer support agents who can hold a conversation in English.

I highly recommend staying away from American Express credit cards or be very careful with all the rewards and bonuses they promised. I applied for a Delta Gold card and after three months spending, they told me that I'm not eligible for the bonus and it was declined on the same day of my application. I had never seen the message on my application page stating that I'm not eligible for the bonus!! They are liars and the customer service is acting like you can't do anything about it even if you are being treated unfairly!!