ModernMD Urgent Care - Flatbush

From the front desk to the doctor, the entire team was very attentive and caring. The front desk staff was kind and helpful, and the doctor took the time to ask detailed questions about my leg injury, carefully cleaned the wound, applied the dressing, and clearly explained everything. A professional and compassionate team. Thank you all, great job.

If I can give no stars I would!!! I came into this urgent care Friday afternoon. I told front desk and I also told the MA. I have a blood disorder no energy in week my urine is dark ..my urine and blood needs to be tested. Front desk staff told me no worries the MA would test everything!!!! When a room was available MA only asked for urine I had reminded her I have a blood disorder. I was told the doctor only needed the urine . 30 mins later the doctor comes in and see me for 30 seconds and tell me I have a uti. I tried explaining I’ve never experienced a uti before I tried to explain my blood disorder again. I was told he will be sending antibiotics for a uti to my pharmacy!!!! Fast forward I get to the pharmacy the doctor never sent anything within those two hours. Fast forward two later I’m in the emergency room same symptoms as I had earlier in urgent care. Yet this time my blood was tested!! My platelet level was a 10!!!! Mind you normal range is 200-230!!! I could’ve died!!!!! If I didn’t listen to my own instincts!!!! I told all the staff my concerns yet they were ignored!!! Here I am admitted in the hospital because of being misdiagnosed but the staff at this location. I will be reaching out to the department of health ..abc 7 news..news 12 and so on!!! I am a mother of 3 children a simple throughout exam could’ve caught this!!!