Shavon Gardner
The only reason they received three stars was because of the provider and the nurse assistant who drew The blood and took my temperature and blood pressure was very professional and kind. The provider was able to give me some good sound medical advice that I greatly appreciate it even after he left the room, he came back to my room and addressed my concerns. For my negative experience, I waited over an hour to be seen when I did everything online to prevent wait. The front desk assistant was very unprofessional. She was on the phone for a long duration of time while I was standing there waiting to be attended to. I just needed to use the restroom and wanted to collect your urine since it would be a part of my visit. She was on a personal call. The next assistant that helped me didn’t acknowledge me after I said hello. She told me to put my name on the collection cup and go back to the front. I went back to the front. Being fully aware that I was next, but they didn’t care to look in the system to see my place in line. So less than five minutes later, they asked me go right back in the back to a waiting room which I suggested when I was using the restroom. The bathroom was horrendous. There was no place to put your belongings, no hand towels or hand dryer. The water barely came out.