Duffy Physical Therapy, Wellness & Fitness

Very disappointing experience. I went in for a routine annual checkup with bloodwork that should have been fully covered as preventive care. I confirmed multiple times (when scheduling, at the front desk, and with the doctor) that only covered services would be performed. Despite this, I received two bills because the services were coded as diagnostic instead of preventive. I had no health concerns, no diagnosis, and still ended up with non-covered tests. I’ve tried repeatedly to resolve this with their billing department and even involved Aetna, but they never follow up. This lack of transparency and accountability makes it hard to trust this practice. I would not recommend.

I had a greed experience with Dr Rachel Barr. She is extremely kind and takes the time to listen. She explained all procedures and went over all the options prior to the surgery. She is easy to talk to and answered all my questions. She is by far the best doctor I have ever had. I have recommended some of my colleagues. She is very knowledgeable. My surgery went very well! Shout of to Shanae Lovell, the surgical Coordinator very efficient and extremely nice. All my paperwork were filled on time and sent to my insurance. She will make u feel as ease!