Dentist
Bronx
Accepting patients
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Dentist, Endodontics
4.7
Patient rating
102 reviews
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Patient rating
102 reviews
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Dentist
Bronx
Accepting patientsDentist
Bronx
Accepting patientsDentist
Bronx
Accepting patientsAccepted coverage
Contact +1 914-472-3785 to confirm insurance.
4.7
102 reviews
Christina Domenech
The endodontist here is downright rude and has absolutely no bedside manner. I came in for an evaluation for a root canal and was visibly nervous — shaking, anxious, and walking with a cane. I clearly expressed my anxiety and asked about sedation or gas because I believed a root canal was oral surgery. Her response was dismissive: she said it’s “only given to patients with anxiety,” while I was near tears and nauseous from anxiety. When I stated I was feeling anxiety and would pay for the sedation, she said they weren’t equipped and didn’t have it. During the numbing process, she was hurting me and repeatedly misrepresented what I was saying. I was trying to explain that the area was not numb enough to proceed because I could still feel sensation when my tongue touched the area — not that my tongue itself wasn’t numb. Instead of listening, she snapped at me and said, “You’re so sensitive!” Yes — I was anxious, in pain, and scared. That’s the point. She also repeatedly made me stand to rinse and spit, which might be fine for most patients, but I was walking with a cane. Bending over a small sink was difficult and slow, yet she showed zero patience. At one point, while I was rinsing, she looked at me with visible disgust and said in a malicious, condescending tone, “You can use the napkins, you know — they’re right there.” I was humiliated. She lectured me for being “uninformed,” and when I tried to explain my misunderstanding, she became even more hostile. She kept starting and stopping the procedure, repeatedly asking in a threatening tone, “Do you want me to do this or not?” By then, my anxiety had been completely escalated by her, and I no longer trusted her to work on me. I left with a partially numb mouth. I immediately found another endodontist who was kind, professional, and was also a lot more thorough. I also contacted the dentist who referred me to her. I made it clear that she threw him under the bus regarding the filling that caused the nerve inflammation, and that her behavior was rude, unkind, and condescending. I also told her directly that part of her job is to guide and calm patients — not belittle, intimidate, and escalate fear. This woman should not be working with patients. She is cold, abrasive, and completely lacking compassion. I genuinely don’t know how the other two lovely women in the office tolerate her miserable demeanor. Avoid at all costs.
Esperanza Arias
Dr. Borinos and her team were fabulous! She did my root canal, and I’m coming back for the second one in two weeks. She was professional, caring, and friendly, and she made me feel comfortable right away. I really liked her strategic approach overall. I would recommend her anytime. I’m thankful I didn’t see that bad review beforehand, because it might have affected me and caused me to miss the opportunity to work with this awesome professional.
Anderson
Amazing staff and doctor! I recently had a retreatment for my root canal, and they made me feel very comfortable. They showed real concern for my well-being throughout the process. The staff and doctor were clear, polite, and professional. I strongly recommend this office if you need a root canal!
Shari Yaloha
I went here a couple of days because my dentist referred me to an Endodontics. Based on the reviews, I thought it would be a good choice even if they didn’t accept my insurance, I was willing to pay for the consultation plus procedure. Upon my arrival, the receptionist Asked for my information and I received a CT scan for $500, which I was informed would go towards the procedure. I spoke to Dr. Borinos and she told me that there was nothing wrong with my root canal so there was nothing she can do. I paid the $500, and left. Went to 2 other dentists that told me it is my root canal and they cannot believe someone would just send me home and not care about it. Now I feel that it was just a money grab and im not the type of patient they wanted. Please do your research and look elsewhere.
Eric Brooks
Dr. Borinos was absolutely fantastic. She made sure that I fully understood the procedure and felt no pain during it. As wonderful as getting a root canal could be. I would recommend her practice to anyone who can use it.
Based on patient conditions treated
455 Central Park Ave #209a, Scarsdale, NY 10583, USA
+1 914-472-3785scarsdaleendodontics.comIn-person visits