Stephanie Carter-Robin, D.P.M.

I recently had an appointment at this office and unfortunately my experience with Michelle was very unpleasant. She stated that she was a “doctor” and not just front desk staff, but her attitude was extremely rude. As a patient, it is my right to ask questions about my care, and I felt dismissed and treated disrespectfully for doing so. However, I would like to clarify that the actual doctor provided appropriate treatment and good care during my visit. My concern is specifically about the unprofessional behavior and lack of courtesy shown by Michelle. I hope the office addresses this issue to ensure all patients feel respected and heard.

Personally, i didnt see her as I was not notified my appointment was cancelled by the office. As a provider myself I am considerate with my patients time and ensure if I am unable to see them, I notify them I have to cancel the appointment. I show up to my appointment to find out the office was close .

Very glad I found this provider to treat a toe issue. The doctor was extremely thorough and explained everything very well. She and all her staff were professional, courteous and pleasant to deal with. Nice clean office and very convenient location. I would absolutely recommend this practice.

The experience was great! My daughter was taken care of quickly and she did not complain. The doctor was kind and patient with my daughter and I would definitely recommend this place to anyone with foot problems. Would visit again.

Superb service and knowledge of feet 🦶🏼. Very easy location to find in Jackson Heights, friendly staff and clean space. I have seen results with the prescription given that I thought I’d never see as an athlete. Labs are close by and the staff is always helpful with insurance questions.