Dr. Grace B Han, DDS

This dentist doesn’t even deserve 1 star as I am extremely dissatisfied with the service at this dentist's office. My father had an appointment this morning and arrived early, filled out all the necessary paperwork, and waited patiently for his turn. To our shock, another patient who arrived 30 minutes after him was called in before him. we later realized that the late patient had bribed the receptionist with cash, which was why the receptionist let her go first even though she arrived much later than my dad. When my father confronted the receptionist about why the late patient was called before him, despite his long wait, he received no satisfactory explanation. The situation was further aggravated when the female dentist came out, listened to the complaint, and then completely ignored him, returning to her office without addressing the issue. This level of customer service is absolutely unacceptable. It’s appalling to think that this practice condones such behavior. The lack of professionalism and transparency here is disturbing. My father was so infuriated by the experience that he left without his appointment, and we will never return. If you are reading this please avoid this dentist’s office at all costs. They don’t deserve to see patients and to make money off of them. There are so many negative reviews of this practice and it’s a clear reflection of the poor service and unethical practices here.

Lack of ability to cope with truly poor service