Google review (Emily McWilliams): I would not recommend this provider. I had to double check during my appointment that I actually scheduled with a neurologist. He brought up my weight/size 3 different times during the appointment and related them to my seizures/headaches, implying that losing weight would help/cure my neurological conditions? I felt extremely blown off and degraded because of this. I would not have sat through the appointment were I not needing prescription refills and afraid saying anything would jeopardize that, and not be able to get into another neurologist before I ran out. He had me do balance testing including jumping before taking my blood pressure, over my winter sweater, before I could catch my breath, then gave me grief about my blood pressure!
Extremely unprofessional and, again, we did not talk hardly at all about my NEUROLOGICAL concerns. Thankfully I got my prescription referrals, after only 1 call to remind, and I certainly will not be back. 2 stars only for reception.
Mar 2, 2026
Google review (Kelsey Arenson): I have a story to share. I came to Dr. Apatoff’s office with a fairly classic presentation of dysautonomia/POTS, a disorder of the central nervous system that affects millions of Americans. It is a relatively common disorder, especially after COVID. I gave a brief overview of my most pressing symptoms, but I wish he had asked more than “did you used to play sports”—there are so many things that I didn’t think to say in a 30-second summary. I’m not a neurologist, I don’t know what’s relevant. He did a 2 minute motor exam and decided it wasn’t neurological. POTS is primarily managed by cardiologists, but a neurologist should be able to catch a common nervous system disorder. He said he would take blood, which I was anxious about due to the fact that my (at the time, undiagnosed, but I know now) dysautonomia/POTS caused me vagus nerve issues. I had chronic cyclical vomiting and episodes of HIGH tachycardia, so I didn’t know what a blood draw would do to me. I had syncope even when I was less sick. I said I was nervous because I hadn’t eaten very much that day. He was clearly annoyed immediately about me having anxiety. Whatever, we got through it and he was good at prepping and doing it. Anyway, flash forward, in a twist of fate I developed my first ever severe migraine a day or two after the Thursday appointment. The constant vertigo, buzzing in my skull, intense neck, eye, ear, and head pain, vomiting, diarrhea, and weakness in my arms and hands were extremely frightening to me and so uncomfortable I could literally do nothing but sit in the dark groaning. Not to mention, I was already struggling with MANY other symptoms. I tried painkillers, no screens, cool room, dark, all the things…no luck. I thought, what “good” timing, I have a neurologist now. I called the office that Monday. I was just in tears at that point, I was so scared and borderline delirious from the pain and lack of sleep. The receptionist got him and although I was crying and made it very clear I was suffering greatly, he was annoyed to be bothered, impatient and dismissive of my concerns and pain, and said just get excedrin and he’d call back later when he had more time. Relieved I didn’t do that, since excedrin has caffeine and I can’t tolerate caffeine because of the POTS-induced tachycardia (and he was well aware of that symptom). It’s been several months and dozens of migraines later—do we think I’m getting a call back, folks? Luckily, I no longer wanted one after that call, because I knew I couldn’t trust this man as far as I could throw him. I don’t even know if these are true migraines or something more serious because the neurologists that BCBS still covers after the Sinai contract ending are too far to travel with this degree of illness. My last “migraine” lasted 11 days and my arms were so weak, and my legs started to get involved too. I lose weight during these episodes because I have zero appetite, not even hunger pangs, and I’m getting pale and sunken from avoiding light more often than not. I can’t work, obviously. But according in Dr. Apatoff’s world, I’m not a neurology case, and I wasn’t worth ten minutes of his time for a call back.
Mar 30, 2026
Google review (Mamoor Hussain): I recently saw Dr. Apatoff, a neurologist, for a complex set of symptoms that had been disrupting my life for weeks — episodes of sudden increased heart rate, facial flushing, dizziness, balance issues, and a general sense of autonomic instability. Despite normal imaging and cardiology evaluations, I still felt frightened and uncertain about what was happening to my body.
He listened carefully to every detail without rushing me, asked thoughtful and specific questions, and took my concerns seriously even when the symptoms were intermittent and difficult to capture on tests.
He even waited while I pulled up lab work on my phone and in detail looked at everything in real time. It was something I’ve never seen a provider do in recent years.
Highly recommend him, he is very personable, and intimate in nature, I felt listened to and addressed. Extremely knowledgeable as well
Nov 21, 2025
Google review (AT): I had similar experience that someone described on their review “At the follow-up appointment, he could not locate any records from my first visit and had to take a history all over again… He ordered a test for it and never called me with the results.” In my case, he was supposed to collect info from my prior exams, but I had to follow up multiple weeks in a row for him to actually do that and every time I had to repeat the info all over again.
When I multiple times told him how negative my experience was, he got personal and told me that I’m “critical” or something like that.
Jan 2, 2026