Maria
I had such a great experience with the handsome Dr. Narain. He was an absolute delight. I had cataract surgery with him and it was amazing. I started out with him at RVC and disliked the experience I had with his coordinator there, there was truly a lack of communication there. I then spoke with his coordinator in garden city, Nicole. While she was nice at first, over time she became very snappy over the phone. I could hear her banging on her desk when I would ask questions. This almost made me not want to have surgery at all. I am an older woman, scared of having surgery. It’s my eyes! I called Nicole back to cancel my surgery but was redirected to another coordinator, Anjali. I believe she is also Dr. Narain’s sister. She was absolutely AMAZING! The kind of comfort she provided me goes above and beyond customer service. I felt like I asked her the same questions over and over again but she did not become impatient. She laughed with me over the phone and truly helped me through the whole process! None the less, I had the surgery on both eyes and absolutely LOVE MY VISION & Dr. Narain.