Xie Yi Medical Office, P.C.

I have never encountered such unprofessional front desk staff, especially the female receptionist, whose attitude was extremely rude and dismissive. The appointment scheduling was completely disorganized, and my doctor was changed without any prior notice or communication. I strongly recommend that future patients repeatedly confirm with the front desk which doctor they are scheduled to see, as they may later claim that you never specified your preferred doctor. After waiting for over an hour, I discovered that I had been assigned to the wrong doctor. What made the experience even worse was that the front desk staff showed absolutely no apology, empathy, or accountability for the mistake. This level of customer service is unacceptable and extremely disappointing.

If I could give this place a zero, I absolutely would. The level of care here is unbelievable — and not in a good way. If you want to walk out losing feeling in your hands or legs, then this is the place to go. Everything is done painfully slow, with no sense of urgency or concern for the patient. The whole experience feels less like real medical care and more like an insurance game where they drag things out, rush nothing, and leave you worse than when you walked in. It’s frustrating, exhausting, and honestly feels like a complete scam. I would never recommend this place to anyone.