Virtualcare Medical Group Of Il Sc

Office staff and billing are not great! They don’t seem to care about providing customer service. The doctors are great, but their office support is poor!

Don’t be fooled by the old (some might say creepy building), it is full of professionals who are here to help. Starting from the front desk, they have a level of emotional intelligence that makes you feel welcome and safe; then to a provider who is professional and wants to do right by you. I never got the vibe they wanted to make you feel better, but that it is their JOB as professionals to do so, and they do it with utmost care. This building is full of people who come to work to do their best work everyday.