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It’s really disappointing what’s happened here. Dr Melvin had been a wonderful doctor for many years. I’ve been a patient for over 30 years and so has my family. In the past year I’ve had two appointments canceled without my knowledge and was not told until I arrived and waited or 20 minutes. Very inconsistent and irresponsible considering I live an hour away, further more two people I have recommended have had bad experiences both with implants and cleanings (granted the cleaning was done by an assistant and not Dr Velazquez but the patient wasn’t informed until they got there). It’s a shame to have to write this as I’m sure with better help this wouldn’t be the case but it’s also unfair to treat your patients this way. My grandmother is currently finding a new dentist to repair a set of teeth she paid the doctor a lot of money for upfront. Stop treating patients like dollar signs and treat senior citizens better especially when they are paying out of pocket. There’s plenty of other places to go these days where you will be treated with much more respect and care, my new dentist offers so much more and is covered by all insurances.