Birendra Giri
Very disappointing experience with this pediatric service. They do not consider real-life situations with children, such as a baby crying or small delays on the way. Even a 10–15 minute delay is not accepted. There was no phone call or attempt to confirm if we were coming or running late. Instead, my appointment was cancelled without any notice, which is very unprofessional for a pediatric clinic. As a service for children, more understanding and communication is expected. Overall, very poor experience.

