Lauren Hlavenka
I booked a cosmetic procedure online but got a call less than 30 minutes before my appointment telling me the system should not have let me book it without a consultation. I was already en route so agreed to get a consultation with my appointment time. This was already frustrating. If it required a consultation, I certainly. could have been notified sooner than 30 minutes before my appointment. I made the appointment weeks ago. When I arrived, Dr Moraru made me feel even worse. He was condescending, make me feel awful for booking the appointment, and implied several times that it was my fault for using their online booking system. I really don’t get it-I’ve been going to Schweiger in multiple locations for at least ten years. I didn’t deserve the way I was treated (except for the lovely nurse, the only person who apologized for the situation).

