Sleep Medicine Associates Of Nyc, Pllc

The staff was generally polite but the person who was giving the instructions for home set up was rather rude and very obviously impatient to get out there as we were the last patients. There was no introduction of herself or any greetings so I had no idea if she was a RN or tech... Questions and comments for the instruction was met with, "Do you want to do this or not?", with a stare. She was also sometimes very difficult to understand as she spoke with a rather heavy Spanish accent. I myself work in healthcare and this was a bit of shock how rude she was... Furthermore, not a single phone call after the home sleep study. Not. A. Single. Call. I waited for weeks and heard nothing so I had to call and call to find out the study was not adequate and that I have to do it again... I wish my cardiologist can refer me to another clinic.

My experience with this clinic was horrible, first appt was 2 hour wait. 2nd appt was to pu machine for home study, I got there there were no machines and no one had called I came in from westchester county. 3rd experience was to return the machine and no one could answer any questions, 4th visit, I showed up and they had relocated, and I had no idea.. 5th experience at new location long wait and dr could tell me nothing as he could not access any files so I wasted time and parking to even come there for the consult. next experience I had to cancel for a funeral and told them emergency and the I was harassed about the bill id get. I'm not paying as my time is valuable too and I've learned nothing from them.