Shining Dental Pllc

Staff left my daughter in declined position while waiting for the dentist to show up for a good 10mins. Dentist and the assistance do not know how to calm down a 4 years old kid. Dentist’s finger does not care how much she pull on the cheeks just to get into the side teeth which makes a 4 yo kid with a small mouth irritable and endure it and then when my daughter started to keep moving, dentist and assistant started to raise their voice and at some point started to speak in Chinese. Basically, no sympathy to the patient, and just do the routine. No patience to their patients I guess because the clinic is fully booked. My daughter said she does not want to come back to the clinic, looking for a different dentist now.

My son is 5 and he had first tooth pull out and did not cry and he was accompanied and cared throughout the whole process. Dr. Ye is very nice and patient. Although the office gets busy sometimes. The staffs are professional and friendly. Thank you