Rose Boe
My mom has been at Charter for 5 months and I have been pleased with the care she is receiving. She loves all of the staff and the numerous activities and entertainment provided. She gets physical therapy weekly and 3 hot meals daily. Is this place perfect? No, but the staff does take the necessary steps to address concerns. Sydney Armstrong is the director of the Memory Care Unit in which my mom resides and she will call me with updates or to coordinate outside appointments with me. I feel like Carol, Dianna, Nene, Jemma and many other care techs are treating my Mom as if she were their own.

