Susan Tuncer
Our experience at this nursing home was truly wonderful, and our family is so grateful for the care and support my mother received. The nursing staff was exceptional — always kind, patient, attentive, and willing to help no matter how busy things were. It gave us so much comfort knowing she was treated with genuine care and compassion every single day. The rehab team was equally amazing. They were knowledgeable, encouraging, and motivating throughout the entire process. Their dedication and positive attitude helped build both strength and confidence, and we were so happy to see steady progress because of their hard work and support. A very special thank you to Administrator Isaac for his leadership and professionalism, and to the incredible 1 West team — especially Lucianna, Emma, and their entire staff — for going above and beyond every day. Their kindness, attentiveness, and genuine care made such a difference for both my mother and our family. You can truly feel how much they care about the residents. What stood out most was how personal and heartfelt the care felt. Everyone treated my mother with dignity, kindness, and respect, which meant so much to our family during this time. We truly appreciate everything they have done and would absolutely recommend this facility to anyone looking for compassionate, quality care. ❤️ Janet Arpa Daughter: Susan Tuncer

