Barbara Pagan
Extremely displeased with this dental office and more so its staff. I had decided to make this dentist my primary for dental under my insurance. I had called the office to make an emergency appointment due to a broken tooth (to at least get started on antibiotics, etc). Instead the office personnel gives the run around saying they only accept patients that have been there for quite some time (which is complete bull), secondly the staff makes up this lie that the insurance mailed them (get this in less than 24 hours...???) a letter stating that I had filed a "complaint" against them and because of that I could not see them. Which by the way, I called the insurance and happened to ask if they were contacted by said office, about a "complaint" or anything being done..and no...nothing. Only call that was made to the insurance was mine, asking to make Dr. Sam Cosentino's office my primary dental. Why the staff would have the nerve to make up such a horrendous lie, I do not know. That is not professional of the staff, and if the dentist is not aware of how his staff is handling his potential clientele and current patients, well sadly the dentist will not be getting good reviews from many. I never got to meet Dr. Cosentino due to how his staff decided to act, not just towards me (but to my recollection towards many people). To my knowledge, the dentist himself is good, however the staff is blasphemous. It's apparent that while the dentist himself cares about his reputation, his potential patients, and patients who he has been seeing, the staff does not care!!! If you are looking for a caring dental family, I recommend that you DO NOT go here.