It took me a long time to write this review because I wanted to move on. I suffered PTSD afterward, but after meeting someone who had a similar consultation with the same doctor, I felt obligated to share my experience so others can make an informed decision.
We chose RMA Brooklyn for its convenience and multiple NYC locations. We consulted with Dr. Lekovich, who was friendly but very straightforward about our age and the likelihood of multiple cycles. The facility was new and close to home, and I assumed this would be a fairly simple process.
Red flags appeared early. Daily bloodwork often meant waiting close to an hour with no timeframe provided. After the initial consultation, I rarely saw my doctor, only once during the nearly 10 day process.
After my egg retrieval, I fainted at home. My husband called RMA multiple times asking what to do, but only nurses responded, saying I just needed to hydrate. He ultimately took me to the ER, where I was diagnosed with internal bleeding and required emergency surgery. The ER doctor told us they could not reach anyone at RMA and called the situation “despicable.”
No one from RMA assisted, followed up, or offered any apology. While Dr. Lekovich was aware of the situation, it almost felt like the clinic as a whole had no idea what was happening. Nurses contacted us during recovery only to discuss routine next steps for the IVF procedure, but no one from the hospital reached out to check on me, offer comfort, or explain the emergency. If a patient nearly lost her life, you would expect the clinic to proactively reach out, but we had to contact them ourselves just to understand why this happened. When we finally spoke with Dr. Lekovich by phone, she stated that this type of complication occurs about one in every 5,000 cases at RMA. We were stunned. This was never disclosed beforehand and was framed as unfortunate but not her responsibility.
After switching to a different hospital, our experience was completely different. Although the commute was slightly longer, they had a Brooklyn satellite office for simple check-ins, wait times under five minutes, and doctors and nurses who were attentive and communicative. I always saw my assigned doctor or was notified if they could not meet in person.
To this day, I still do not know the exact cause of what nearly cost me my life. I feel obligated to warn others. NYC has many excellent IVF programs, and you do not need to settle for a place where patient care disappears the moment you are no longer an “easy” case.
IVF may be a two-week process or a long and difficult journey. Choose your provider carefully. I sincerely hope RMA is not the one you choose.