Noppo N
I had an appointment today for blood work after scheduling in advance. The number of tests ordered by my doctor was quite large, but the phlebotomist, Ike, took the time to go through each one carefully. He explained which tests might not be covered by insurance, walking me through them one by one, and offered helpful advice, which made me feel very reassured. This was by far the most blood I’ve ever had drawn, 20 tubes in total, so I was understandably nervous. Ike was extremely considerate and professional. He offered me water, adjusted the seating so I would be comfortable, and made sure I felt at ease throughout the process. Because of the large number of tubes, a female phlebotomist also assisted so the draw could be done smoothly and efficiently. Thanks to their teamwork, the process went faster than I expected and was handled very well. I’m truly grateful to Ike and the entire staff for their care and professionalism. If I need lab work again in the future, I would absolutely choose this location. Thank you.