Jennifer Sanborn
Five stars for the staff’s patience. Zero stars for the impromptu town hall meeting happening at the counter. This line of 20 people took an hour! The line itself wasn’t the problem — it was the live podcast recording each customer decided to host when they reached the cashier. If we could all agree that the USPS counter is not a therapy session, a negotiation table, or an open mic night, we might move through the line at the speed of… well… mail. And here’s the real tragedy: you can literally watch the cashiers’ stamina drain in real time. Each unnecessary rant siphons off another 5% of their life force. By the time it’s your turn, they’re operating on emotional fumes because three people ahead of you needed to unpack their feelings along with their parcels. The employees were efficient, calm, and clearly trained in the ancient art of Nodding While Being Yelled At. If we collectively reduced our monologues by even 30%, we’d probably cut wait times in half. In short: great staff, strong customer stamina required. Bring a package. Leave the life story at home.