Park Avenue Pediatrics Of Manhattan, Pc

Optum you killed this practice. This used to be a neighborhood doctors office. The personal service is gone, everything is through a call center in the Philippines, the staff seems miserable and the office is in terrible outdated condition. We moved to another doctor after 16 years. What a shame.

The doctors are still terrific, but since Optum took over, it has become unrecognizable due to its lack of care and service. We have been with this wonderful group of pediatricians for almost 20 years. How sad that Optum Health has ruined our experience and made it a maze to get help, and a lack of employees who clearly are not cared for and therefore can't care for us. I love the doctors, but do not recommend the office if you want to be treated as a human, not a number. Felix is the exception. Without him we would have left sooner.