K
Kayla Ates
My husband and I arrived in distress, rushing to confirm whether I was losing my pregnancy. While I’m grateful the staff accommodated us last-minute before closing, the treatment I received was nothing short of cruel. I lay on the table awaiting some clarity, only to be met with cold, robotic repetition that they “couldn’t diagnose” me. Not a single word of empathy. No “I’m sorry.” No acknowledgment of my pain. Had I not spoken up, I suspect the technician would be silent. This wasn’t just a failure of care—it was a betrayal of basic humanity. No one should be treated like a faceless specimen during such a traumatic moment. To the clinic: Train your staff to see patients as human beings. A kind word costs nothing.