Chrissy
Between spending hours of speaking to ink-take and filling out online forms I was scheduled for an appt. I was scheduled to come in. Approx 3 hour drive. I wait for well over 2 hours and was seen by a very kind nurse. Then the Doctor came in. She arrogantly told me (like it was my fault) that she was not the doctor for me. She had no idea why I was booked with her. I mean what do you do in a situation like that, she asked me few questions and stated that I could come in tomorrow for a CT “but that’s wasn’t going to happen today” I never felt so stupid in all my life. She also stated to me “you don’t even want what some of these patients have” I’m sorry my cancer wasn’t bad enough for you to care. Shame on you. And the follow up apology phone call like a month later made me sick. “It was a training error” well you better train you facility to NOT BILL MY INSURANCE….money grab!!!!! How could you even trust a place like this???? When I think about my experience I literally cry.