michele courto-carr
Julie Song was pleasant, knowledgeable and understanding. She was thorough and quick. Most of the technicians were good, however, I was there from 12:00 until 3:00. Much too long a wait. The office was overcrowded and air conditioning was poor. There was no soap in the bathroom the entire time I was there; and I did say something. I will not be returning. It is not the staff, just the management of the office.

