M&G Dental Center

Extremely rude, wait time is very long and it felt like I was at the vet because the Doctor was talking to me like if I were an animal. He treated me very unprofessionally! Like if it weren’t for me and other patients he wouldn’t have a job so he needs to stop acting the way he does. Never again am I going back and if anyone is reading this please find another place, it is not worth it. Other people I know have gone and they had the same experience :(

So sad to give them a one star as the doctor is amazing but … I called the office regarding issues with my insurance claim, as the payment has been delayed due to errors made on their end. Unfortunately, the front desk staff member who handles claims was unhelpful and unwilling to acknowledge the mistake. Instead of taking responsibility, she was rude and dismissive. When I asked for her name, she refused to identify herself and stated she did not feel like giving her name, which I found very unprofessional. During the conversation, she also hung up on me while I was still speaking. I do want to say that the doctor was excellent and provided a great cleaning experience. However, the front desk staff is the first point of contact for patients, and professionalism there is just as important. I hope the office addresses these customer service concerns, as it significantly impacts the overall experience.