Be Well Primary Health Care Center

The receptionists in this building regardless of the floor are rude and passive aggressive for no reason. They are talking to new and old patients that are trying to schedule appointments over the phone with disrespect and the staff members like to laugh and joke in the background when this is supposed to be a business. They lack a lot of manners and self awareness will not be coming back ever

The front desk staff was unprofessional. As a new patient being there for the first time. I was told to hold on while a receptionist chatted with her coworker. Once they were finished the receptionist abruptly asked what I was there for. I told her and she simply said down stairs. But gave me no directions to either the elevator or staircase. After finding the downstairs office the receptionist at that office asked me who I was here to see I told her and she gave me a clip board to write my name down. I was 1st on the list. As I was filling out the clipboard she told me not to put the time which I was in the middle of writing and she then grabbed the clip board from me. I was shocked by this and she became defensive and turned to her coworker and began speaking about me in a passive aggressive way as if I offended her. When I asked if she was okay. She said she is fine and that I should have a good day. Her coworker then told me it's okay she is always like this. I then told her to cancel my appointment because I don't want to come here if I am to expect to be treated like this everytime I arrive. When I walked out the door I received a phone call from the receptionist concerning my appointment. I asked if she was the same receptionist at the front desk to which she said yes and when I informed her of what just happened in the waiting area she said she didn't see any of that happen. This establishment is unprofessional. They treat patients with no respect for humanity. I don't know how they are still operational. This is by far the worst experience I've had as an oncoming patient. I gave 1 star simply because I can't speak for my experience with the providers since I never made it that far.