Lloyd R Dropkin Md Pc

I've had a few dealings with this hospital. The doctors may be good, but their CS is chaotic. 1-Their tech abilities are zero. Had an online appointment scheduled 3 times and it was never added to my account on the e-Connect app; 2- It'almost impossible to get hold of someone on the phone 2-Staff is untrained for CS and can be borderline rude on top of inefficient.

I came here with an emergency laceration on my face. I waited about five hours for a plastic surgeon to get stitches. The plastic surgeon never came. Since the abrasion needed to be closed up within six hours, they called an ENT. Going to Cornell instead of just going to an emergency room nearby my accident was the biggest mistake of my life. I had to get three stitches, but they were all uneven. I have the weirdest and bumpiest scar on my face and it’s only an inch wide. Cornell is supposed to be the gold standard in quality. Instead I had to ask for ice for my black eye, then after thirty minutes when the ice was pack was warm, I was refused another ice pack. I had to argue for gauze for the open and bleeding wound on my face. The nurse literally told me it wasn’t bleeding that much, and after about a three minute argument, the nurse yelled at me and finally went to get some gauze for the bleeding wound on my face. At the five hour mark of my accident, my friend had to argue with the staff to get them to call someone to close the wound on my face - any one with an elementary knowledge of medicine knows an open jagged wound needs to be closed within six hours. I should have went to Lenox Hill and I would advise anyone else the same. I have excellent insurance, so I’m not sure why I had to argue about common sense things like an ice pack and gauze for an open, bleeding wound.