Liberty Optical Corp

I had a very bad experience at Fabulous Optical. I walked in just to buy a lens cleaner—something very simple. The lady at the register was immediately rude. When I asked for the cleaner, she just said “$10” with no politeness or willingness to help. I said okay and tried to pay with my card, but then another salesperson (curly hair) said there’s a $20 minimum for card payments, otherwise I have to pay tax—which didn’t make any sense because everyone pays tax anyway. Even after I agreed, she kept insisting that I pay in cash. The whole situation felt unprofessional and confusing, like they were making up rules. Because of this behavior, I decided not to buy anything and walked out. Very poor customer service. I won’t be coming back.

Had a wonderful experience at Fabulous The staff was friendly, professional, and very helpful throughout the entire process. They took the time to answer all my questions and helped me find frames that suited me perfectly. The service was quick, efficient, and welcoming. Highly recommend for anyone looking for quality eye care and great customer service!”