Lawrence J. Kessler, D.O

All the receptionists I talked seemed friendly and no ill will towards the dental assistants. However, this place has 0 respect for your time. The reviews about this place being overbooked are still 100% accurate. If you do choose to come here, be prepared to wait an indeterminate amount of time before you’re ushered into the dental room. Then be prepared to wait another indeterminate amount of time before the dentist will actually see you. After waiting well over half an hour with no dentist in sight (for the second time!), I simply got up and left. If you were a patient and showed up over half an hour late to an appointment, you would not be allowed a visit. There’s no reason why it should not be vice-versa. Definitely will not be going back again.

Do yourself a favor and DO NOT COME even close to this place. First of all, front desk lack of organization. My appointment was for 3 PM, and I waited 2 hours in the lobby. When I finally saw the doctor for 10 maybe 12 minutes, he did not get anything done (meanwhile walk-ins were taken care of before me). When I got upset and asked woman at the front desk about the wait time she gave me attitude and raised her voice like it’s my fault. Place looooves x-rays. Every time lady takes 4-6 x-rays, where 2 of them she must mess up every visit (charging my insurance for all of them). Procedure chairs are placed very close to each other. People are bumping onto you, kids running around (might get lucky and get spit of a person next to you on your clothes). At the end I got wisdom teeth pulled out which was not my main concern. One month later I am still in pain. Guess what?? After making another appointment and an hour of waiting they took more x-rays. Doctor was with another patient, while taking care of me. After another hour told me everything is fine and he doesn’t know why I am in pain. I am usually not a complainer and deal with pain. So the fact that I had to go back there and he could not do anything for me is really concerning. At this point I flipped out and left… If you like to be treated like nothing, and pay big bucks for it, this is great opportunity to do so. This office acts like they are doing you a favor to see you.