Jose Goris Md Pc

No one ever picks up your phone call, in any prompt/department you select. You will have to go in person to request what you need and even still coming equip with detailed instructions in a clear typed request they still will provide you with inaccurate paperwork. It is baffling how this clinic is in operation.

This office is completely disorganized and unprofessional. I've been trying for months to get a simple prior authorization that they know is urgently needed. Not only did they send the wrong documents initially, but they also take weeks or months to respond to anything-if they even respond at all. I've had multiple calls ignored or immediately on hold-hung up abruptly and its nearly impossible to reach anyone by phone or email. This level of incompetence and delay is unacceptable for a medical office team-especially when patients are depending on timely care. Failing to provide critical paperwork and ignore patients urgent needs is negligent and dangerous. If you need consistent or immediate support, YOU SHOULD NOT GO TO THIS OFFICE. While I cannot speak for Dr. Doris personally, he seriously needs to reevaluate his office staff because this should be reported and I plan to do so.