Heart Rhythm Associates Pllc

NYU installed a pacemaker in me in February 21. After that they monitor me every three months. 3 remotely and 1 in person. 10 days ago I had my in person review. After which I made an appointment for next year’s review. Later that day they posted my appointment for only two weeks ahead and scheduled it to be performed remotely. I canceled it through my app. After which in the early hours of the morning they reposted it again to occur that day before I can even contact them. I unplugged the remote device. I called the Rhythm center when they opened. They would not put through and said someone would call me back. Guess what no one did and the record of the appointment disappeared of the app. The next business day they did again. I called again and of course no response. NYU your fired!

I was seen by Dr. Fowler and Dr. Marina on the 4th Fl of the building. This was my first visit and I was able to see them with my family instead of use coming in one by one for different appointments. They were fantastic, understanding and more than knowledgeable in their field of study. The staff are very friendly, professional.The service was exceptional. Even though the waiting room was packed. The only downside was when I was unable to schedule an appointment with the front desk when I called 3 times separate times and was told they would call back. I finally gave up and had someone else help me get an appointment who referred me to their office. After I was able to get an appointment everything went smoothly.