Lisa Goldberg
Had an appt for an Ultrasound and I both called and marked on my chart I was going to be 15 minutes late when I got stuck in traffic on the way. I arrived exactly 15 minutes past my appt. The tech, Eric, refused to give me the US. The front desk called him on the phone and he said he wouldn’t do it. The entire place was empty, I was standing there, he was there and he refused to give me my US despite my notifying I would be 15 minutes late. One of the front desk staff even went back to try and get him to come out and talk to me in person as to why he wouldn’t let me keep my appt and he left through the back so he didn’t have to see me. Leaving me standing there. After paying $85 to get up there sitting through an accident on the highway which is what caused me to be late in the first place. The front desk could not have been kinder or nicer and the tech, Eric, should be fired. It’s inexcusable to not give a 15 minutes grace period when notified that they would be late and the person arrived and you know they are there and then you refused treatment. Eric. Ultrasound tech. Horrific.