Family Medical Group Of Nostrand Avenue

If you're going to keep people waiting for 2+ hours, let them know what to expect. I'm sure it's not pleasant to constantly deal with frustrated patients, but in my experience, it always helps to set expectations, acknowledge people when they are frustrated, and just apologize even if you feel it's not your fault. You're not the only people who deal with frustrated clients. Acting dismissive does none of us any good. After all, it's not your patients who are overbooking or mismanaging the calendar. I respect your time by arriving when we agreed to - I did not feel like my time was respected in turn. Clearly there is an ongoing calendaring problem here, and people need to be aware of that.

Dr.Biya NEEDS TO BE FIRED ! THE ABSOLUTE WORST ! I will NEVER go to another GYN in this facility because of my experience with her. I’ve been to her three times, thinking it will get better but it never did! 3 out of 3 times I’ve gone in for a checkup with her, & she enters the room on the phone. Then when I told her about her always being on the phone, she then tells me that her calls are more important than what I have going on ( as a patient I’m suppose to feel welcomed in which I did not ). Long story short, she never informed me on a diagnosis that she says I had for 5 months but was never contacted for a check up nor a follow up. Very unprofessional. She needs to find a better field for her short term memory.