Eyes On Bell Inc

I had such a great experience at this glasses store! The staff was incredibly nice and helpful from the moment I walked in. They were patient and answered all my questions. The store itself was very clean and well-organized, which made browsing easy and enjoyable. Highly recommend this place for your next pair of glasses

I made an appointment at a location nearby accidentally, they recommended this establishment. I recently visited Eyes on Bell for an eye examination, which had been long overdue, and I’m very pleased with the overall experience. The environment is chic and aesthetically pleasing, perfectly reflecting their brand. I was able to secure an appointment within 48 hours to see the lead optometrist herself, which was incredibly convenient. She made a recommendation I had never received before, which was not only helpful but also proactive in supporting my overall eye health. I was also pleased that she had other interventions to examine my eye health outside of the uncomfortable ones I’ve had in the past. I was also delighted with the frame selection. Normally, I’m not thrilled with the options at most optical shops, but I found a cute pair of frames here that I absolutely love. The only reason I’m not giving five stars is due to the short nature of some of the staff members. While this might be a cultural nuance, I believe it’s essential to speak to customers with more ease and provide full details, especially when dealing with new clients. Additionally, there was some confusion about their closing time. The staff initially mentioned they were closing earlier than what Google had indicated, but I was able to advocate for myself and they graciously agreed to stay open until their scheduled time so I could pick up my frames, ensuring I had them for optimal safety while driving. On a positive note, there is complementary parking in the area, which made the visit more convenient. Overall, I am satisfied with the service at Eyes on Bell and would recommend them for their excellent eye care and stylish frame selection. However, it is a bit out of the way for me, so it may not be the most convenient option for regular visits.