Eric M. Huang Dds, Pc

I’ve been taking my grandma here, and last December (yes December 2024) we started the process of making her new dentures because she wanted a new pair.. It is currently November 2025 and we’re still trying to make the new ones fit properly. We’ve came back 20+ times since last year to do adjustments and even had them remake the new dentures thinking the first pair was just faulty but even the second pair was bad. We keep getting told her gums are small, she just has to wear them consistently for 1-2 weeks, but how can she wear dentures that long that constantly fall out of her mouth, cut her gums and cheeks, and is always so loose to the point where she can’t chew and food gets stuck underneath them? We constantly keep coming back and have gave this dentist multiple chances to fix them because about 5-10 years ago they made her last pair which was amazing but it looks like now it’s just not the same quality. She is an 80 year old woman who just wants a new set of teeth, but to have to go through this process of back and forth and being told we’re the problem is frustrating and it’s hard for her, because anyone can have dentures that fit perfectly, you can even research it online. We’re being told her dentures won’t fit perfectly and they will be like this always because “her bone is small”. My other grandma has the same exact bone and gum quality as her in her mouth and was able to get dentures done within 2 weeks and they fit the first time perfectly. I understand 1-2 months, coming back 1-3 times for adjustments, but a year?! That’s insane. And in addition to all of this, we wait 30-90 minutes everytime we come to see the dentist. They overbook all the time, your appointment could be at 12:00 and you won’t be seen until 1:00-1:30. After coming back her 20+ times we have never been seen at the appointment time, always late. My grandma went from saying this is the best dentist ever to saying this is the worst dentist and doctor she’s ever had. I feel terrible for her because all she wanted was a new set of teeth which turned into a rollercoaster of dentist appointments for a whole year. I also personally feel they are very dismissive of my grandma’s problems, like when she says where it hurts, she shows them and they won’t ever ask if this feels better they just tell her to wear it and come back next time. If you want new dentures, I’m sorry but I would not recommend going here. I will say though the front desk staff are very nice and accommodating, if we were ever running late or needed to change appointment times they were always very helpful. We are tired of the back and forth so unfortunately we will be going elsewhere

If you haven't chosen a dentist yet, please believe me, don't choose this one, because the receptionist will make you so angry you'll have nightmares. I had an appointment for a deep cleaning at the dentist at 9 a.m. on Saturday the 28th. I had to go to work at 10 a.m. that day, and I was worried that I would be late, so I discussed with my colleague that I would go to work at 10 a.m.. Today, the receptionist called to reschedule my appointment for 10:30 a.m. and told me she would be coming to do my deep cleaning, otherwise she would have to make another appointment. She initially spoke to me in Chinese, but perhaps worried I wouldn't understand, she switched to English. Actually, I graduated from university in China and then earned a master's degree in the US, so I can communicate in both Chinese and English. Finally, I asked her to transfer the call to Dr. Huang, and she hung up immediately. When I called back, she hung up again.