ENT & Allergy Associates - West Side

Unfortunately I decided today to read reviews and someone on here posted 3 weeks ago the EXACT issue I am dealing with. This is crazy. And I was called by this office the day after Thanksgiving saying that my prescription would be taken care of because I scheduled my annual that day. A week later medicine ran out days ago and NOTHING! Insurance and CVS says it is the doctor’s office. After 4 calls with this office I am baffled that this is a pattern. As of 12/9 I am happy to say the office owned and corrected everything. Between the manager and Dr. Toh I am very pleased with the resolution and sincerity.

Toh is extremely unprofessional. She storms in and out of the exam room multiple times, cutting patients off mid-sentence and dismissing questions. Very condescending attitude - makes you feel stupid for asking about your own health. Pushes expensive allergy shots aggressively without discussing other options or explaining anything properly. Doesn't listen, doesn't care, just wants you in and out. The office is rude, weird and sends conflicting messages and is completely disorganized and chaotic. Left waiting forever, then rushed through the appointment. Please, you are a doctor before you are a merchant. Go literally anywhere else.