Patient rating
4.2 / 5
5 patient reviews
Clinic profile
Dental
4.2 / 5(5 ratings)
40-10 82nd St, Elmhurst, NY 11373, USA
Wait time, consultation cost, and appointment access at a glance.
4.2 / 5
5 patient reviews
1 location
Queens
1 plan
Self-pay only
Patient ratings
5 ratings · 5 comments
Recent ratings and comments from patients.
Melanie Bonilla
Feb 18
Such a great experience! We were in and out pretty quickly! The staff was so kind, gentle and patient with my kid. I truly appreciate you all making our son’s first experience with braces an amazing and relaxing experience!
Lauren Chay
Jan 13
I had a very disappointing experience with this dental office and would not recommend them based on billing and transparency issues. At my daughter’s appointment, I was required to pay $195 out of pocket. Later, I discovered that they also billed and received payment from my insurance. When I called to request a refund—since a dental cleaning is fully covered under my insurance—I was told I would only receive $75 back. When I asked why I wasn’t getting the full amount, they suddenly claimed there were multiple “co-pays,” including a charge for fluoride. The so-called fluoride treatment consisted of a rice-sized amount of toothpaste brushed onto my daughter’s teeth. That hardly justifies an extra charge, especially when this was never clearly explained beforehand. Each time I asked for a detailed explanation of the charges, I was told I needed to speak to a specific woman who “handles billing.” Conveniently, she is never available, never returns phone calls, and does not respond to emails. After being worn down, I finally asked for the refund to be mailed. It has now been three months since the appointment, and I still have not received my refund. I am still out the full $195. Poor communication, unclear billing practices, and failure to issue a timely refund make this office extremely frustrating to deal with. I strongly suggest asking very detailed questions and getting everything in writing before agreeing to any treatment here. Would give zero stars if I could.
Ebony Hazel
Dec 17
This place is absolutely the best.. my son has been satisfied with his braces. I have also decided to bring my other child here too bec they’re so seeet here and professional. Thanks guys!!!
Janice Paulino
Feb 3
Dr. Zharnitsky and his staff made my son and I feel at ease at his office. With his knowledge and clinical skills, he improved my son’s healthy smile tremendously!
Ulita Teekoh
Feb 4
Dr.Z closed my gap perfectly. I’ve never thought that I would have this beautiful smile. Thank you Dr.Z and his amazing team. Downtown Braces will never disappoint you!
Primary focus: Dental
Specialties
40-10 82nd St, Elmhurst, NY 11373, USA
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