Discount Dental

My experiences have been exactly the same as Xuelei Y's and I felt the same way" "The receptionists were all incredibly nice, and the male assistant was also very helpful. ... Dr. Song ... extracted the two severely infected and necrotic teeth, then he did bone grafting to prepare for future implants. Throughout the entire process, all the staff were incredibly caring. Dr. Song's technique is excellent and trustworthy. After the surgery, the receptionist gave me very detailed instructions and called again ... to check on my progress, which was very reassuring. Everyone here is wonderful". I had one tooth crowned, and 3 more on the other side implanted 3 weeks ago.

I visited this clinic twice, and both times were disappointing. The front desk staff were rude and unprofessional. When I arrived for my appointment, I was told to sit in the dental chair and wait, but another staff member came in and asked me to get up and pay before continuing — which was very awkward. Later, when I asked how much I needed to pay for the first treatment. I was told to pay the full $2,500 instead of the $1,150 quoted over the phone. When I questioned this, she said, “Since you can’t control your emotions, we should end our cooperation.” I was shocked. How can an employee speak on behalf of the owner and drive a patient away? This level of unprofessionalism is unacceptable in any medical office. I came for treatment, not confrontation.